At Crazy Heifers Wholesale, we are happy to accept returns on damaged items and will issue store credit for the amount of the item(s). Please review our full return policy below.
- Returns are for store credit only. No refunds will be issued. Items marked SALE/ DESTASH/ CLEARANCE may not be returned, refunded or exchanged.
- All returns/exchanges must be done within 10 days of order receipt. Items must be in the same conditioned they were sent in....unwashed, unworn, and with tags still attached. If items appear worn, have makeup or other stains, excessive pet hair, or smell of smoke or perfume, your return WILL NOT be accepted and will be returned to you at your expense.
- CUSTOMER is responsible for any shipping fees when returning items for replacements or credits.
- NON-RETURNABLE: Final sale items, Destash Items, Clearance Items, or any items that have been marked down from original price, Electronics, Drinkware, Jewelry, Intimates, Bras, Camisoles, Slips, Socks, Hats, and Masks.
- Shoes must be returned in their original box or bag provided and placed inside an additional protective shipping safe box/bag to be eligible. If there is any damage to the original package, your return will not be accepted.
- Damages must be reported within 24 hours of receiving merchandise. Please contact firstname.lastname@example.org or 325-450-6853 for assistance.
- Swimwear is NOT eligible for a return.
Items not meeting the above guidelines will be returned to you at your expense; after 30 days all non-returnable merchandise will be donated. For additional information on returns, or if you have a question that wasn’t answered, please email us at email@example.com.
- Shipping is Tuesday-Friday only
- Items ship the next day after payment - as long as it falls on a Tuesday-Friday
- All items on the website will be ready to ship